Shipping policy
Thank you for shopping with us. We are committed to providing a reliable and convenient shipping experience.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Orders are not normally processed on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Rates
We offer free standard shipping on eligible orders. Any applicable shipping charges or alternative shipping options will be displayed at checkout before you complete your purchase.
Estimated Delivery Time
Standard delivery typically takes 5–12 business days after your order has been processed.
Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, customs processing, or other circumstances outside our control.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to update after your package has been shipped.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us so we can review the issue and assist you.
For damaged items, please include your order number and photos of the item and packaging when contacting us.
International Shipping
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
International delivery times may vary due to customs processing and local carrier conditions.
Contact Us
If you have any questions about shipping or your order, please contact us at:
LouiseGraves127@hotmail.com